Read The Fine Print!!

Thanks to all of you that have wished my family and I 

good luck as we have had our experience with Pennbrooke.  

Some of you have even asked to organize as residents and 

support each other’s issues.  I hope the information I have

provided will help your cause.

My Family and I were sold on great community, great place 

to live and a great company to work with.  We did not find 

that at Pennbrooke…. maybe you will. We have examples 

of the manager attempting to intimidate residents and staff,

examples of bait and switch, paranoid micromanagement, 

conflicts of interest, and deception.

The truth of the matter is that my family and I are not the 

first to experience what we have.  Some have even come to 

me and shared their story, but fear doing anything about it.

-Bottom Line! I have gone as high as the President of 'Highland Management Group' and found that 

this is how they do business. 

-When you sign your lease READ the small print…. Read the rules! You have very Little Rights!!  

When you sign the employee manual know that the manual is written in the company’s interest…. BUT their rules and interest cannot surpass State and Federal Law.

This company, Highland Management Group, cares first and foremost about their bottom-line $$ The resident are here to provide that dollar and the staff is here to manage that dollar.

                                                   PEACE - I.A.